Tripzy Support Center

Help & FAQs for all Tripzy apps
Tripzy 3: Beyond Boundaries
Latest Version

The all-new AI travel companion featuring advanced Gemini intelligence, iPad support, and a flexible credit system.

Frequently Asked Questions

How do credits work in Tripzy 3?
Tripzy 3 uses a simple "Pay as you go" credit system. Generating a full customized itinerary costs 1 Credit. There are no monthly subscriptions—you simply buy credit packs (3, 10, or 20) whenever you need them.
I was a subscriber to the original Tripzy. Do I get Tripzy 3 for free?
Tripzy 3 is a completely new app built from the ground up. However, as a thank you to our loyal users, new accounts may receive complimentary starter credits to explore the new features.
Can I use Tripzy 3 on my iPad?
Yes! Tripzy 3 is fully optimized for iPad, offering a beautiful split-screen experience and full-screen map planning.
Tripzy (Original)
Legacy Version

The original subscription-based travel planner.

Frequently Asked Questions

How do I create my first trip?
Open the app, go to Plan, enter your destination, dates, and traveler type. Tripzy will instantly generate a personalized itinerary.
What’s the difference between AI Trip Planner and Concierge Planner?
AI Trip Planner provides quick, day-by-day itineraries. Concierge Planner offers advanced customization with cultural tips, local experiences, and extended trip durations.
How do I upgrade to Pro?
In the app, go to the Profile tab, tap Upgrade, and choose your subscription plan.
Why are free features limited?
Free users can generate up to 3 itineraries per month, with a maximum of 5 days per trip. Subscribing to Pro unlocks longer trips, more itineraries, and additional features.
How do I restore my Pro subscription?
Open the app, go to the Profile tab, tap Upgrade, and look for the "Restore Purchases" option. Ensure you are signed in with the same Apple ID used to purchase the subscription.

Still need help?

Please email us and specify which version of the app you are using.

tripzy053@gmail.com